Promise pegasus r4 drive dead how to#
The video below will show you how to reformat a hard drive after it dies and you replace it. If you have the RED light issue please read below. Promise Technology R4 Enclosure with 4x2TB SATA Drives Power Cable, Product CD and Quick Start Guide (PR402US) 3.7 out of 5 stars 10 1 offer from 1,786. buy 3229 Promise Technology Pegasus32 R4 Thunderbolt 3 40tb Desktop DAS - Direct Attached Storage Device 4x10000gb Seagate IronWolf Pro ST10000NE0008 3. What happens when you get the red power button and all your drives are RED. If this is happening to you, do not worry. Here are a few steps to get you back up and running. The first thing you need to do is open up Promise Utility.įrom the menu bar Click on Promise utility then -> Check for updates.
Promise pegasus r4 drive dead update#
– It would prompt for updating the firmware, update the firmware. (you might have to do this a few times to get caught up to the current update). After the update, choose reboot & restart the unit. This should fix the issue and you should be back up and running. If this does not fix it, you can do it via terminal. On the Mac, open the Terminal app and run: (just copy and paste and press enter) To open terminal go to the search bar on the top right corner. Now type the following: (copy and paste) If you only have one drive dead they just type that particular line. phydrv -a online -p 1 phydrv -a online -p 2 phydrv -a online -p 3 phydrv -a online -p 4 If all are dead copy and paste all lines. Trouble Shooting Promise Pegasus Thunderbolt Raid Systems How to Reformat Promise Pegasus System after a hard drive dies and you get the red light of death. If you have the R6 you will need to add the following commands in order to force drives 5 & 6 online – phydrv -a online -p 5 phydrv -a online -p 6Īfter you force the drives online reboot the RAID and you should be good to go. I have 2 Promise Pegasus Systems and I have replaced and reformatted the hard drives a couple of times, however this last time I did it I could not remember how to do this. If one of your drives is dead, simply replace the hard drive and follow instructions on the video below. How do you format a new hard drive in your Promise Pegasus System? Watch the video and follow along.
If this fixed your unit please leave a comment below.
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